Refund policy

All artworks, posters, hand-painted cups, and jewelry are final sale. Each piece is handmade or one-of-a-kind, created with care and intention, and cannot be returned or exchanged.

Merch items (such as t-shirts, hoodies, and hats) may be exchanged for a different size or product if returned in their original, unused condition within 7 days of delivery. Please note that we do not offer refunds only exchanges or store credit.

To start an exchange, please contact us at contact@cr-eate.com with your order number and reason for the exchange. We’ll help guide you through the next steps.

Customers are responsible for return shipping costs unless the item arrived damaged or incorrect.

Thank you for understanding and supporting handmade art and small-batch creations.